Lindenwood University

Staff Opportunities

Student Refund Processor

Location: Roemer 114

Start Date: Aug. 19, 2013

Purpose of Position: This position is responsible for the processing refunds from student accounts. Each refund will require an account analysis.     

Duties & Responsibilities:

  • Process all student refund requests
  • Meet with students by appointment or walk in
  • Answer phone as well as make sure all messages are returned
  • Complete account analysis
  • Bring to the attention of the Chief Business Officer any account that they are not able to satisfy the student request.
  • Serve as back up to the cashiers office (during lunch and as requested)
  • Will be assigned additional duties as needed

Position Requirements:

  • Customer service experience (this should include the ability to resolve conflict)
  • Must be proficient in Microsoft Office Suite
  • Attention to account detail a must
  • The ability to analyze account a must
  • Accounts payable 
  • Must be able to clearly explain account detail to students and parents

Education Requirements: Bachelor Degree

Experience Requirements: Bachelor degree with two years account payable and customer service experience.

Hours/Days: Monday through Friday 8-5 and weekends as needed.

Exempt/nonexempt status: Exempt

Closing Date: Aug. 14, 2013

How to Apply: Submit resume and three recent letters of recommendation to

Deans/Supervisors: NOTE that all inquiries go to

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