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Information Services - Students - CCA -
  AntiVirus Software Validation Failure
   

Problem:
AntiVirus Software Validation Failure

Summary:
You are being re-directed to instructions related to not having anti-virus software installed on your computer

Description:
Anti-virus Software is required to be installed and running on all ResNet computers in order to gain internet access. If the Clean Access Agent fails to detect qualifying AntiVirus software you'll be prompted to correct this issue.

You are currently being placed in a Temporary Role with limited network access to perform the necessary updates. Depending on which updates are missing, you may be required to perform several reboots.


Q: What is anti-virus software, and why do I need it?

A: Anti-virus software protects your computer from "viruses," "trojans," "worms," and other malicious software that may damage your computer, along with other computers on the Internet. A requirement of the Lindenwood University Computer Use Policy is having a current and up-to-date AntiVirus program on your system. This is to protect your computer, along with the thousands of other systems on the Lindenwood Network.

Q: What can happen if my system is not protected?

A: Viruses can do a wide range of things. They can be harmless and simply pass around annoying messages, or they can be very destructive and wipe out all of your data. Most of the time when there is a problem with access to the internet, it is because of an infected PC attacking a system on the Internet, thus blocking legitimate internet access. Following this guide will help reduce the number of infected PCs and related problems.

Q: How much does anti-virus software cost?

A: $29.95 and up.

Q: What are current anti-virus programs approved for the Lindenwood network?

A: Operating System:
    Windows 2000, Windows XP (Home and Professional) , and all versions of Windows Vista[ .pdf | .doc ]

Q: Where can anti-virus software be purchased?

A: Best Buy, Wal-Mart, or any local computer store.

Q: I have anti-virus installed but it is not on the list?

A: Please call the helpdesk at extension 5100.

Questions? Email the Help Desk Content Review   •   Technical Support
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